We strive to give you the best in customer service. If you have an issue with a bag or accessory please contact us. Mixandmatchmagicpacks@gmail.com
NO RETURNS OR EXCHANGES
Made to order designs may have slight variations depending on our supply availability.
MADE TO ORDER items ship within 2-3 weeks of ordering.
Once custom order designs are finalized they ship within two weeks of full payment.
If you need an order in less than 2 weeks, please let us know when you order. We want you to get your magic mail in time for your trip or event! We will let you know if we can accommodate you.
All bags ship USPS Priority Mail 2-Day and will have $50 of insurance.
Accessories ordered without bags will ship USPS First Class.
To improve shipment efficiency we will no longer issue shipping reimbursements for multiple items purchased separately. All items purchased on their own invoices will ship accordingly. Our shipping prices account for multiple items in the same order so you will not over pay if you order all of your items at once.
We realize you don't want to miss out on new products and we thank you for understanding.
NO INTERNATIONAL SHIPPING AT THIS TIME.
We apologize for any inconvenience.